Emizon TCD

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Emizon TCD can utilise a combination of IP, GPRS or LTE paths to provide secure, dual-path alarm signalling for intruder, fire & CCTV systems. It offers Upload/Download functionality on leading panels plus extended formats such as Contact ID and SIA, which provide ARCs with more detailed information about alarm events. As standard, the device arrives as 2G enabled but can be enabled for 4G signalling.

FAQs

What grades is Emizon TCD available at?

Grades 2, 3, 4 (DP1 - DP3)

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What connections are available on the Emizon TCD?

Available connections for the control panel are via the 16 Pin outputs, Serial connections RS232, RS485 or Dial Capture

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How do I enable Control Output, Line Fault and Return Path Signalling?

These can be enabled via Emizon TCD's 3 changeover Non-latching Relays rated at 30 V DC @1A.

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What signalling variant of Emizon TCD is suitable for EN54-21 compliant devices?

For EN54-21 compliant Fire installation, an IP/GPRS product should be chosen

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What signalling variants are available for Emizon TCD?

IP/GPRS, GPRS/PSTN, IP Only & GPRS Only.  The TCD can also be configured to IP/PSTN, however, this is a Bi-Path signalling device.

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How can I commission the Emizon device?

Please see the Quick Start Guide here: Click here

We also have a short commissioning YouTube video here: Click here

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What ports need opening on my client's IP network?

A residential IP connection does not require any opening of ports. However, for commercial premises Ports 18,000 to 18,049 TCP Outbound may need opening. We can also set a static IP address on the TCD if required.

Should you or your client’s IT department require further details of IP requirements please Refer to our IT Survey - Click here

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What types of signalling formats can the Emizon TCD send to the ARC (Alarm Receiving Centres)?

The TCD can be configured to send Fast Format Pins, Contact ID, and SIA messaging.

Fast Format Pins are all enabled by default. A combination of SIA messaging and Pins is possible.

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Is my Alarm Panel compatible with the Emizon TCD?

A list of supported Panels that have been tested with the TCD can be found at the link below. The link also includes Panel Connection Guides with wiring and programming information - Click here

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Does the Emizon TCD require any maintenance?

Yes, get the absolute best out of your TCD by applying a Firmware Update on every maintenance site visit.

Firstly, place your site on test with the ARC.  Apply the Firmware Update by pressing both buttons (SW 401 & SW 402) on the TCD for 10 seconds or until UF (Updating Firmware) is displayed. The Firmware Update status will display UF (Updating Firmware) followed by a reboot. Further details can be found in the TCD Manual at this link - Click here

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Can the Emizon TCD be configured remotely?

Yes, a remote configuration can be applied via CSL’s Emizon Online Maintenance software. To apply for an Account please visit the link below. Once the Webform has been submitted, our team will process your application promptly and send you further instructions. The instructions will also include details of the Emizon UDL (Upload/Download) program - Click here

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How do I troubleshoot the Emizon TCD?

Along with the Quick Start Guide and the TCD Manual, we have a one-page document full of Engineers tips with error codes - Click here 

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Can I configure the Emizon TCD remotely?

If you are based remotely, our Emizon Online Maintenance software allows remote diagnostics. The software allows you to see Signal strengths, Path failures, Alarm Logs, apply remote Firmware Updates, Set Static IP addresses, configure Pins/Panel settings and much more. All this, right at your fingertips!

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Can the signalling paths be changed from GPRS/PSTN to IP/GPRS?

Yes, this is known as a Grade Change request. Contact your ARC to authorise the Grade change. The ARC will email CSL detailing your Grade change requirements.  We will process the Grade Change and confirm the changes with the ARC.  If the ARC copies you into the email request, we will copy you into our reply.

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How do I take a signal strength reading?

Press the left-hand button (SW402) once, then observe the GS reading on the display.  GS 12 is the minimum recommended signal strength and GS 31 is the maximum signal strength.

Please refer to mobile operator coverage checkers.

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How can I improve the signal strength reading?

If the signal strength reading is below 12 or at 99, consider relocating your existing Antenna away from any source of interference such as metal, electrical conduit or any power distribution sources.

You may find that your site visit is at a remote location, or the site is in a poor signal area.  If this is the case, you can purchase a 5m High Gain Antenna from the CSL installer shop.

Having a spare High Gain Antenna on hand can often help and remove the need for a return site visit. A 5m Extension cable can also be ordered. This combined with the 5m High Gain Aerial provides a total cable length of 10m.

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Can Emizon TCD use 4G instead of 2G?

As standard, the device arrives as 2G. To change it to use 4G please contact your sales representative for more details or use our online contact us form.

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