About

Careers

At CSL, we’re proud to foster a positive, inclusive culture that values collaboration and continuous improvement. Our shared values motivate us to embrace each person’s unique skills and talents for shared success. Join our dynamic team today!

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Collaboration

We build strong inter-team relationships and encourage knowledge sharing across the whole business.

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Continuous Improvement

Inspiring our team members to find small and big ways to grow as individuals and as a company.

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Customer-centric

Dedicated to delivering the best solutions and support in the business.

Get to know us

See how we make our values come to life and what makes CSL a great place to grow your career.

 

What it’s like to work here

With a commitment to both personal and professional growth, CSL offers an inspiring environment where employees thrive.

Perks for a balanced work-life:

Competitive salaries
25 days annual leave
Rewards platform
Hybrid working
Private pension
Investment in your learning
Subsidised gym membership
Complimentary breakfast foods
Subsidised eye care
Monthly team-building exercises
Annual employee awards
Cycle to work scheme
Green employee car scheme
Light & modern HQ
Subsidised flu jabs
Life assurance
Refer a friend scheme
Lifetime financial well-being
Annual Volunteering Day

Current vacancies

Explore our open positions and find your dream job at CSL. Or simply contact us to learn more. We’d love to hear from you.

Watford, UK | Hybrid Programme Team

Technical Business Analyst

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Hiring Manager Jerry Chen Programme Director

Who Are CSL Looking For?

This role is a vital link between the business and technology teams, which will define stakeholder requirements that can be integrated into existing or new external/internal business systems. Ideally, you will be experienced in the Telecommunications sector which operates reoccurring revenue models and multiple supporting systems needed to provide connectivity services at scale. Key to this role is being able to understand high level scope, which can be translated into process and development requirements, including data models, and working with the teams through to implementation.

Duties & Responsibilities:

This role will encompass a range of responsibilities including but not limited to:

  • Investigating, capturing and interpreting information about company policies, process and business rules for the as-is and to-be
  • Creating detailed business requirements, including processes and procedures
  • Process and data modelling, design & modification
  • Supporting project teams during the analysis and planning stages of software development
  • Acting as a liaison between the business and its IT department
  • Turning business requirements into technical requirements and Jira epics/stories/task
  • Facilitating a successful release handover to stakeholders
  • Assisting in estimating costs and time requirements of projects, including a risk and return on investment
  • Evaluating risks and predicting potential problems
  • Developing quality assurance practices and assessments for business processes
  • Evaluating Key Performance Indicators for the Business operations
  • Facilitating meetings and educational workshops for project team members

Key Skills & Qualifications Sought:

  • Bachelor’s degree in computer science, business information management or another related degree
  • Minimum 5 years experience preferably in software and business systems environments
  • Product and business process design experience
  • Data modelling and analysis
  • Knowledge and understanding of core business and information systems
  • Change management in a small to medium sized organisation
  • Worked closely with software development, product management and business functions spanning finance, supply chain and sales functions.
  • Excellent communication skills, with the ability to talk and present to a range of audiences, sometimes acting as a translator between parties
  • A passion for creating solutions with a positive attitude to change
  • Excellent analytical skills and an informed, evidence-based approach

 

The above should not be viewed as an exhaustive list of skills and/or qualifications but rather CSLs view on the ideal candidate. If you feel you can meet three quarters of the requirements and learn the rest with support from CSL please apply now with an indication of your salary expectations for the role.

CSL operates as an equal opportunities employer and we welcome all applications regardless of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy, or maternity.

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