What is the My Base App?
The My Base App is a comprehensive Installer App that brings flexibility and control to your fingertips. Access an array of tools to perform essential management tasks for your DualCom Pro devices, no matter where you are.
For security professionals, the app provides real-time maintenance tools. Installers can run test alarms, verify system functionality and troubleshoot remotely. This proactive approach ensures systems remain operational, reducing downtime and boosting reliability.
My Base App 2.0: Gain control of your device management
Easily perform servicing and management tasks from anywhere, saving you time and enhancing your customer support.
Monitor signal quality, signal strength and radio technology in real-time during the installation, to optimise your aerial placement and achieve peak performance.
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Use the app to send test alarms directly to the ARC, ensuring accurate signal reception and system health.
Effortlessly and securely adjust or update your device settings from anywhere, in just a few simple steps.
Optimise connectivity
Check your device’s status, install with confidence and streamline commissioning with My Base App 2.0—designed to ensure seamless connectivity and efficient operation.
Verify device status to ensure that it’s polling correctly, allowing for quick confirmation of optimal network connection.
Step-by-step guides simplify installation and service tasks, ensuring a smooth setup and reducing the chance of errors.
Use the app’s camera function to scan the device’s QR code on your DualCom Pro, enabling rapid registration and speeding up commissioning.
