Quick Guide
Troubleshooting
AnyConnect
Technical Specs
Telecare Technical Specs
Network Diagrams
Figure 2 – Dual SIM Network Diagram
AS STANDARD, DATA TRAFFIC IS FORWARDED TO A SINGLE CUSTOMER DEVICE ATTACHED TO THE ETHERNET PORT OF THE ROUTER. ONLY TRAFFIC SOURCED FROM THE ANYCONNECT VPN CLIENT OR FROM AN ARC HOST WILL BE FORWARDED TO THIS DEVICE. IF ACCESS TO MORE THAN ONE DEVICE IS REQUIRED, PLEASE CONTACT CSL M2M SUPPORT.
THE CUSTOMER DEVICE CONNECTED TO THE ROUTER CAN ESTABLISH OUTBOUND CONNECTIONS TO INTERNET CLOUD-BASED SERVICES. IN SUCH CIRCUMSTANCES, TRAFFIC WILL BE ROUTED OUT TO THE INTERNET VIA THE CSL GEMINI GLOBAL PLATFORM.
Figure 3 – Broadband Backup Network Diagram
AS STANDARD, DATA TRAFFIC IS FORWARDED TO A SINGLE CUSTOMER DEVICE ATTACHED TO THE ETHERNET PORT OF THE ROUTER. ONLY TRAFFIC SOURCED FROM THE ANYCONNECT VPN CLIENT OR FROM AN ARC HOST WILL BE FORWARDED TO THIS DEVICE. IF ACCESS TO MORE THAN ONE DEVICE IS REQUIRED, PLEASE CONTACT CSL M2M SUPPORT.
OTHER DEVICES (E.G. LAPTOPS, HOME ENTERTAINMENT DEVICES ETC.) OPERATING DIRECTLY THROUGH THE CUSTOMER’S BROADBAND ROUTER WILL BE UNAFFECTED AND WILL CONTINUE TO OPERATE AS NORMAL….
THE DEVICE CONNECTED TO THE ROUTER CAN ESTABLISH OUTBOUND CONNECTIONS TO INTERNET CLOUD-BASED SERVICES, VIA THE CUSTOMER’S BROADBAND ROUTER…
SHOULD THE ROUTER NOT BE ABLE TO COMMUNICATE ON ITS PRIMARY DATA TRAFFIC ROUTE, VIA THE CUSTOMER’S BROADBAND ROUTER, IT WILL AUTOMATICALLY ENABLE ITS BACKUP DATA TRAFFIC ROUTE OVER THE 2G/3G/4G RADIO NETWORK. THE ROUTER WILL AUTOMATICALLY REVERT TO THE PRIMARY DATA TRAFFIC ROUTE, VIA THE CUSTOMER’S BROADBAND ROUTER, ONCE IT BECOMES AVAILABLE AGAIN….
WHEN OPERATING ON THE BACK-UP ROUTE VIA THE 2G/3G/4G RADIO NETWORK, THE DEVICE CONNECTED TO THE CSL ROUTER REMAINS ABLE TO ESTABLISH OUTBOUND CONNECTIONS TO INTERNET CLOUD-BASED SERVICES. IN SUCH CIRCUMSTANCES, TRAFFIC WILL BE ROUTED OUT TO THE INTERNET VIA THE GEMINI GLOBAL PLATFORM….
ALTERNATIVELY, CONNECT ROUTER PORT B TO AN EXTERNAL NETWORK WITH INTERNET ACCESS. THE ROUTER WILL DOWNLOAD ITS CONFIGURATION WITHIN 5 TO 10 MINUTES. IF THE ROUTER DOES NOT DOWNLOAD ITS CONFIGURATION, PLEASE CONTACT CSL TECHNICAL SUPPORT.
