Does the 4G Analyser work in the Republic of Ireland?
Is Wi-Fi included in all 4G Testers?
Yes, there is a 2.4GHz Wi-Fi chip included with the Signal Analyser to perform Wi-Fi Surveys or run Monitor Mode to view the available SSIDs, channels or MAC addresses and to ping an IP address to check response times.
Do I need to use a SIM?
A SIM is not needed for surveys. It is only required when using Monitor Mode.
The SIM used must be at least the same RAT (i.e. 2G/3G/4G) that you are looking to monitor but should be a roaming SIM. Speak to CSL about purchasing one of these if you do not have one.
Can I use my own SIM?
Yes, any SIM can be used as long as the pin code function has been removed.
If you wish to use a micro or nano SIM, the SIM carrier provided must be used to make it the required size and ensure it fits into the device correctly.
I am running a survey but want to cancel?
What is the difference between Battery Saver and Auto Turn Off?
Battery Saver puts the radio module into sleep mode and dims the brightness of the screen to save battery power.
Auto Turn Off enables you to select a time, that if the unit is not in use, it will automatically power off to conserve battery power (as standard this is set to 5 minutes).
Why can’t I see all the networks? (in Single Network or Monitor Mode)
If you can’t see your preferred network try refreshing the network. After this refresh the networks available in your location will be displayed. If you still can’t see your chosen network, it may be that it is not available in that area.
What do the icons mean?
My device appears to be performing slower than it used to. What is the cause?
If your Signal Analyser is close to reaching the maximum number of saved files (240), it takes longer to process tasks. Delete old saved files to free up space.
Instructions can be found under the ‘DELETING SAVED FILES’ section in the Quick Guide.
To view the storage space, go to:
Settings > Device Information (it will be shown within the storage space bar).
Why does the device take so long to boot up?
The boot up sequence ensures the radio module is ready to use. With newer versions of the product, this boot up time has been extended to incorporate the worldwide radio module being ready to start a survey.