Panel Connection – Ethernet Module

Manufacturer Honeywell
Model Galaxy - Flex/Flex+
Version 20, 50, 100
Minimum Panel Firmware V3.37
Cable required? Lead Provided with DualCom Pro
Panel Profile Honeywell-Flex-RS485
Panel Bus Connection RS485
Technical Notes See Panel Limitations below

DualCom Pro to Panel Wiring


The DualCom Pro appears as an ethernet module to the panel.

The provided lead with the 4 pin header should be used to connect to the panel as in the picture below and the free wires connected as in the table below.

RS485-A
Red
RS485-B
Blue
RTN Green

Panel Setup

  • Enter Engineer Mode (Default is 112233)
  • 51=PARAMETERS
    • 90=Hide Com Flts: Enter 1 = Enable
  • 56=COMMUNICATION
    • 1 = ARC Notify
      • 1 = Receivers
        • 1 = Receiver 1
          • 4 = Ethernet
            • 1=Destination: Enter 127.0.0.1 for IP Address, 50561 for PORT NO. and 10002 for IPCheck PORT NO
            • 2=Format: Enter 1 = SIA
    • 2=Reports
      • 1 = ARC
        • 1 = Account No: Enter ARC Connection ID from My Base
        • 2 = Triggers: Scroll through the triggers to enable as required
    • 3 = Module Config
      • 3 = Ethernet
        • 1 = DHCP: Enter 1 = Enabled
        • 8 = BUS SELECT: Enter 2=Galaxy
    • 4 = Remote Services (set these if UDL required)
      • 1=Access Period: Enter 4=Anytime
      • 2=Direct Access:
    • 4=Ethernet: Enter 1=Enabled
  • Exit Engineer Mode (enter code then esc)

 

Panel Troubleshooting

  • After configuring the Honeywell Flex we recommend it is powered down for 10-15 seconds before powering back up. In some cases, the configuration is not accepted until the panel is rebooted.
  • If required, set repeated test calls in 56.1.1.1.4.3
  • For UDL ensure latest RSS software is installed
  • If the panel is showing “line fault” make the following changes
    • 56.3.1.1 - set PSTN Fail to Disabled
    • 56.3.2.1.1 - set GSM Line Fail to Disabled
    • 56.3.2.2.3 - set GPRS Line Fail to Disabled

 

Panel Limitations

  • Rebooting the DualCom Pro, when not in Engineering Mode, will cause an “Unconfirmed Tamper Alarm” to be delivered to the ARC and will alarm at the keypad. Enter the manager code to clear the alarm.
  • Routine Remote Inspection (RRI) is not available
  • Reverse SIA commands are not available