CSL Group’s next-generation alarm signalling solution was entered for its redeveloped hardware and firmware platform, built to meet the evolving requirements of fire and security professionals while extending the proven DualCom Pro range. The category recognises a project that has delivered a significant improvement to security in relation to people or premises, and DualCom Pro 4 was judged against entries from across the sector’s signalling and detection specialists.
Pictured below, our Sales Executive, Daniel Hobson, Internal Accounts Executive, Georgie Ward F&S and Sales Manager, Ian Halliwell.
Congratulations to all of this year’s winners, finalists and highly commended organisations.
DualCom Pro 4 was developed to meet the evolving expectations of fire and security professionals, ensuring a future‑ready signalling solution aligned with the latest industry requirements. Building on the success of the DualCom Pro range, including the versatility and robustness of DualCom Pro 2, Pro 4 adds enhanced processing power, improved efficiency, and faster performance to support modern signalling demands. The redesign aligns with CSL’s strategy of innovation, simplicity, and reliability.
Built for Faster Installation and Broader Compatibility
The device supports 99% of alarm panels, with advanced integrations across more than 50 manufacturers, and its compact footprint gives installers more flexibility across new builds and upgrades alike. A strengthened hardware and firmware platform underpins faster commissioning and quicker upload and download times, cutting labour cost and freeing up engineer capacity for additional installations.
Cloud Connectivity That Reduces Downtime for ARCs
For ARCs and remote monitoring teams, DualCom Pro 4’s cloud-connected platform enables instant updates and remote servicing, reducing the need for site visits and supporting faster fault resolution. Combined with its compliance across intruder, fire and industry standards, the product reflects CSL’s focus on reliability and future-proofing for customers operating increasingly connected systems. DualCom Pro 4 is also available in four variants, Radio Only, LAN and Radio, Radio and Radio, and LAN Only, giving installers a future-ready option without adding cost.
For over 30 years, CSL has been a leading provider of Critical Connectivity, delivering fully managed IoT solutions that support life, mission and business-critical applications.
