CSL Router Pro Wired Only | Secure & Reliable Fixed Connectivity

Figure 1 – CSL Draytek Router

Activity	Blinking	The router is ready and operating normally
Activity	Off	The router is powered off
DSL	On	DSL connection synchronised
	Blinking (Slowly)	DSL connection not currently synchronizing or not detected
	Blinking (Quickly)	DSL connection is synchronising
FTTP	On	FTTP connection is connected/synchronised
FTTP	Off	FTTP connection not currently detected
Wireless LAN On/Off/WPS	On (Green)	2.4GHz Access Point is active
	Blinking (Green)	Data is being transmitted on the router’s 2.4 GHz wireless interface
	Blinking (Orange)	WPS pairing mode is active for two minutes
	Off	2.4GHz Access Point is turned off
Wireless LAN On/Off/WPS	On (Green)	5GHz Access Point is active
	Blinking (Green)	Data is being transmitted on the router’s 5GHz wireless interface
	Blinking (Orange)	WPS pairing mode is active for two minutes
LAN1/2/3/4	On	Ethernet LAN (RJ45) is connected
	Blinking	Data is transmitting (sending/receiving)
	Off	Ethernet LAN is disconnected
USB	On	USB device is connected and ready for use
USB	Blinking	Data is being transmitted over USB

Figure 2 – CSL Draytek Router

Interface	Description
WLAN ON / OFF / WPS	Press for less than 2 seconds to switch toggle the router’s wireless interfaces: For example, 2.4G (On) and 5G (On) – Default state. 2.4G (Off) and 5G (On) – press and release the button once. 2.4G (On) and 5G (Off) – press and release the button twice. 2.4G (Off) and 5G (Off) – press and release the button three times. When WPS is enabled in the router’s web interface, press this button for more than 2 seconds to enable WPS pairing mode.
Factory Reset	Restore the default settings. Usage: Turn on the router (ACT LED is blinking). Press gently and hold for more than 5 seconds. When the ACT LED blinks rapidly, release the button. Then the router will restart with the factory default configuration.
USB1~USB2	Connector for a USB 3G/4G modem, storage, printer or USB Thermometer.
P1~P4	RJ-45 Gigabit Ethernet connectors for local network devices. LAN Port P4 will be an Ethernet WAN port.
DSL	RJ-11 connector for ADSL or VDSL line.
I/O	Power Switch. Turns the unit on (I) or off (O).
PWR	Connector for the power adapter.

1. For fixed line installations, depending on the technology, please refer to one of the options below:

SOGEA, connect the broadband cable (RJ11) to the DSL port on the front of the router and plug the other end into the Openreach or other provider’s network termination point (wall socket).

FTTP (fibre), connect the RJ45 cable to the P4 port on the back of the router and plug the other end into the Openreach or other provider’s network termination point (wall socket).

KCOM/SURE, for sites in Hull and Isle of Man, connect the RJ45 cable to the P4 port on the back of the router and plug the other end into the KCOM/SURE socket (LAN1).

Connect one end of the power adapter to the router’s power port (PWR) on the rear panel, and the other side into a wall socket.

3. Power on the router using the supplied PSU by pressing down the power switch on the rear panel.

4. The system starts to initiate. After completing the system test, the Activity LED will light up and start blinking indicating the connection is operating normally.

5. For fixed line installations, once the line sync is completed the DSL LED should go solid indicating line synchronisation. For FTTP, P4 will light up indicating line connection/synchronisation.

1. Connect a DHCP enabled laptop or mobile device with an RJ45 adapter with a RJ45 cable to ports 1-3.

Accessing the Router Web Interface Open a web browser on your PC and type https://192.168.1.1. The https:// prefix ensures that your connection is encrypted using SSL so that your session data cannot be intercepted. Without that prefix, your data passes in clear text. You may get a warning from your browser (i.e, Chrome, Edge, Safari etc.) about your server (the router) having an invalid certificate. Your browser will demand further confirmation or exception before allowing access. The warnings will look something like these examples.

An example of how to access the router via HTTPS with Chrome:

2. The router login prompt will then request a username and password to allow access. Here we take Vigor2763ac as an example.

The login details are:

Username: admin

Password: admin

3. Upon successful login, the router will display the Dashboard, which shows a summary of the router model, WAN status, front panel port status and other information:

For further information please visit: https://www.draytek.co.uk/support/downloads/vigor-2763?task=download.send&id=2650:qsg-v2763ac-v10&catid=1118

CANNOT LOCATE THE FIXED LINE SOCKET

Contact the site primary contact who should have been onsite during the socket installation.

THE SOGEA SOCKET WILL NOT ACCEPT AN RJ11

An older PSTN telephone socket may have been installed by Openreach.
Either install a DSL filter to accept an RJ11 or call CSL Tech Support to raise a fault with Openreach to replace the socket.

THE DSL LED IS BLINKING SLOWLY SHOWING OFFLINE

Ensure using the correct cable for the fixed line technology (RJ11).
SOGEA uses the supplied RJ11 black cable.

THE DSL LED IS OFF OR BLINKING SLOWLY BUT CABLE IS CONNECTED

Ensure using the correct cable for the fixed line technology.
Ensure using the correct socket that has recently been installed.
Try another cable.
Power cycle the router.
If KCOM/SURE socket, call CSL Tech Support.

THE P4 LED IS SHOWING OFFLINE

Ensure using the correct socket that has recently been installed.
Ensure using the correct cable for the fixed line technology (RJ45).
Try a different cable, if applicable.

FIXED LINE SOCKET HAS BEEN PHYSICALLY DAMAGED

Openreach will be required to fix the socket.
Report to CSL Tech Support to raise a fault with Openreach.

FIXED LINE SOCKET IS NOT LOCATED IN THE CORRECTION POSITION

Openreach will be required to complete a socket relocation.
Report to CSL Tech Support to raise a socket relocation with Openreach.

THE SITE IS OFF-LINE AND THE ROUTER CAN NOT BE CONTACTED

Check the router is powered on. Ensure the power adaptor is connected to the routers PWR socket, the router PWR switch is set to ON, the power adapter is connected to the mains power socket and switched on.
Check the ACTIVITY LED is blinking. The ACTIVITY LED blinking indicates the router is ready and operating normally. If the ACTIVITY LED is off, recheck the router is receiving power as per step 1.
Check the DSL connectivity is established.

If the DSL LED is off, please check connectors are well seated. If connections are OK, swap the filter, cables, or adaptors between the line socket and router. (If applicable).

DSL	On	DSL connection synchronised
DSL	Blinking	Slowly: DSL connection not currently synchronising or not detected. Quickly: DSL connection is synchronising
FTTP (P4)	On	FTTP connection is connected/synchronised
FTTP (P4)	Off	FTTP connection not currently detected

4. If no resolution, contact CSL Tech Support.

SUPPORT

If you require technical support

For frequently asked questions, installation videos, quick guides & knowledge articles please visit the CSL Installer Zone www.csl-group.com/installer-zone
For immediate technical support please contact CSL Support on 01895 474 474.

Please ensure you have the following information when contacting the CSL Support team: