The announcement is a significant milestone in the 10-year strategic partnership between CSL and Legrand Care. The launch will see rSIM technology made available in Legrand Care’s Reach IP 4G solution. rSIM is the world’s first truly resilient and intelligent SIM card. It monitors connectivity and actively switches profiles for maximum uptime. With two independent mobile operator profiles stored on a single SIM card, rSIM significantly reduces the risk of outages by automatically switching to a backup mobile operator profile in the event of an outage. It effectively upgrades a single-SIM device to dual-SIM capabilities. This is vital in these life-critical solutions.

“This marks a major step forward in our ongoing collaboration with CSL,” says Trevor Hoggard, National Sales Manager – Telehealth & Monitoring Solutions at Legrand Care. “Short disruptions in connectivity can pose serious risks in Telehealth, which is why we’ve focused on finding a smarter, more resilient solution. The dual-SIM equivalent capability within rSIM ensures continuous service by automatically switching between mobile networks when needed, offering a level of redundancy that’s critical in emergency scenarios. With real-time network monitoring and intelligent failover, rSIM gives our users added peace of mind.”

Max Stevens, CSL’s Head of Telehealth IoT, commented: “The introduction of rSIM represents a major advancement in the long-standing collaboration between CSL and Legrand Care. With over 10 years of joint effort supporting vulnerable individuals throughout Europe, this latest development reinforces our shared commitment to delivering seamless connectivity across the Telehealth sector. By combining CSL’s comprehensive managed service with the unique capabilities of rSIM—such as intelligent profile switching to ensure optimal uptime—Legrand Care is further empowered to provide a leading-edge Telehealth solution.”

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