LED Colour Status Guide – DualCom Pro Range
Everything you need to know
This section provides an overview of the LED Colour Status for all products in the DualCom Pro Range; DigiAir Pro and GradeShift Pro. For information about those specific products, troubleshooting and LED Colour Status at different stages (Site Survey, Installation, Commissioning & Testing), please refer to the Quick Guides in Support.
A DualCom Pro operating normally will only have LED 3 lit:
LED 3 | ||
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Red solid = Error found on the device (no commissioning performed) | |
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Amber flashing = Only one path is working on the dual-path system and the device is currently transmitting or receiving data (pdp context active) | |
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Amber solid = Only one path is working on the dual-path system, however it is able to transmit & receive data | |
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Green flashing = No errors found and the device is currently transmitting or receiving data (pdp context active) | |
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Green solid = No major errors found |
To quickly check the current connectivity status of each path, press the A button:
LED 1 – Path 1 | LED 2 – Path 2 (where fitted) | |||
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Red flashing = No signal / SIM not ready or LAN not connected | ![]() |
Red flashing = No signal / SIM not ready or LAN not connected | |
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Amber flashing = Registering / Signal is unacceptable / LAN connected but cannot transmit data | ![]() |
Amber flashing = Registering / Signal is unacceptable / LAN connected but cannot transmit data | |
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Green flashing = Signal is acceptable (3/10) but could be improved | ![]() |
Green flashing = Signal is acceptable (3/10) but could be improved | |
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Green Solid = Signal 4/10 (or above) or LAN connected | ![]() |
Green Solid = Signal 4/10 (or above) or LAN connected |