LED Colour Status Guide – DualCom Pro Range

Everything you need to know

This section provides an overview of the LED Colour Status for all products in the DualCom Pro Range; DigiAir Pro and GradeShift Pro. For information about those specific products, troubleshooting and LED Colour Status at different stages (Site Survey, Installation, Commissioning & Testing), please refer to the Quick Guides in Support.

A DualCom Pro operating normally will only have LED 3 lit: 

LED 3
LED Red solid = Error found on the device (no commissioning performed)
LED Amber flashing = Only one path is working on the dual-path system and the device is currently transmitting or receiving data (pdp context active)
LED Amber solid = Only one path is working on the dual-path system, however it is able to transmit & receive data
LED Green flashing = No errors found and the device is currently transmitting or receiving data (pdp context active)
LED Green solid = No major errors found

To quickly check the current connectivity status of each path, press the A button: 

LED 1 – Path 1 LED 2 – Path 2 (where fitted)
LED Red flashing = No signal / SIM not ready or LAN not connected LED Red flashing = No signal / SIM not ready or LAN not connected
LED Amber flashing = Registering / Signal is unacceptable / LAN connected but cannot transmit data LED Amber flashing = Registering / Signal is unacceptable / LAN connected but cannot transmit data
LED Green flashing = Signal is acceptable (3/10) but could be improved LED Green flashing = Signal is acceptable (3/10) but could be improved
LED Green Solid = Signal 4/10 (or above) or LAN connected LED Green Solid = Signal 4/10 (or above) or LAN connected