01 April 2022


200,000 Intruder and Hold-Up Alarm systems now handled through ECHO

ECHO (Electronic Call Handling Operations) is an alarm transfer service provider facilitating greater effectiveness in police response to emergency alarms.

The service provider is now responsible for over 200,000 Intruder and Hold-Up Alarm systems that have a police response with a URN (Unique Reference Numbers). Having only released last year, the number of ARCs now compliant with ECHO has dramatically increased and more and more police services are expected to switch to solely receiving alarm signals via ECHO. So far the Metropolitan and Essex Police, as well as Avon and Somerset Police are using ECHO.

How does ECHO assist alarm systems? Without ECHO, alarm transmissions are reported manually via the ARC to the local police service. ECHO automates the process, saving time. It is estimated By automating the alarm transmission end-users with alarm systems connected to ECHO can expect an improved response time of up to 4 minutes.

To learn more about ECHO, visit their website – click here

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