Satellite Connectivity Eliminates Warehouse Dead Spots for Accurate Stock Management

A national distribution and logistics provider required uninterrupted, high-performance connectivity inside its flagship warehouse to support critical scanning and asset tracking operations.

The company’s warehouse, covering over 20,000 square metres, was the central hub for processing thousands of stock movements each day. Accuracy in inventory was essential — every incoming and outgoing item had to be scanned and updated in real time.

However, the building’s reinforced steel structure and high-density shelving created persistent dead spots where handheld scanners and asset tracking devices regularly lost connection. Traditional solutions — including standard Wi-Fi routers and 4G cellular failover — could not deliver full coverage. This resulted in:

• Dropped scans during busy shifts, causing delays in order processing.
• Mismatched inventory records when offline data syncs failed.
• Frustration among warehouse staff and increased time spent on manual stock checks.

Operational efficiency and order accuracy were being compromised, and downtime was costing the business in lost productivity and customer satisfaction.

CSL implemented a satellite-integrated connectivity solution designed to complement existing Wi-Fi and cellular systems, eliminating dead spots and ensuring continuous operation of scanning and tracking equipment.

The deployment included:

• LEO satellite connectivity to bypass structural signal restrictions and deliver low-latency, high-speed coverage across the entire site.
• Bonded connectivity architecture, combining satellite and cellular into a single resilient link — ensuring that if one network experienced degradation, the other maintained operations.
• Dedicated VLANs for scanning and asset tracking traffic, ensuring mission-critical data was prioritised and kept secure.

The satellite equipment was installed discreetly on the building exterior, with internal connectivity distributed via strategically placed access points to cover all operational zones.

Following the installation, the warehouse achieved:

• 100% scan completion rate – handheld devices maintained uninterrupted connectivity across all areas, including high racks and deep storage zones.
• Real-time inventory updates – no delays in syncing data, reducing picking and shipping errors.
• Improved operational efficiency – staff could complete scanning tasks without returning to “signal safe zones,” saving hours per week.
• Future-ready infrastructure – the bonded satellite-cellular setup allows for rapid scaling, supporting future IoT asset tracking sensors and automated warehouse systems.

The logistics provider chose CSL for its expertise in mission-critical, managed connectivity and proven track record in environments where downtime is unacceptable. Unlike off-the-shelf networking solutions, CSL’s satellite offering is designed for resilience, delivering service continuity even in physically challenging environments.

By integrating LEO satellite into their warehouse operations, the business now enjoys seamless connectivity, accurate inventory, and reduced operational delays — ensuring they meet customer demands with confidence and precision.