Executive Summary

CSL’s heritage in critical connectivity, spanning life safety, security, healthcare, and utilities, means our solutions are engineered for resilience by design. By combining fixed, cellular, and satellite into a managed multi-path fabric, CSL ensures that connectivity remains available when it matters most.

CSL’s multi-network, multi-technology and multi-link resilience therefore layers fixed line (fibre), cellular (4G/5G), and satellite (LEO/GEO) under orchestration so traffic always has a viable path.

This is increasingly critical for large enterprises and organisations as recent research studies indicate that IoT and IT outages (and related system downtime) can in many cases cost on average, anywhere between $9,000 and $23,750 per minute. This is crucial as costly outages aren’t a question of if, but when, for most organisations. For complex infrastructure projects, the cost of downtime, including lost revenue, stalled operations, reputational damage, and safety risks, demands an architectural answer, not a single-path “unbreakable” link.

As connectivity downtime can be so costly, CSL  solutions therefore enable key sites and infrastructure nodes to remain online via:

  • Managed, secure and securely segmented fixed broadband services
  • Multi-network IoT SIMs (optionally delivered through our patented dual-core rSIM proposition for maximum core-network resilience)
  • A suite of managed edge routers (SD-WAN overlays)
  • LEO satellite access points for providing local network availability and WAN backhaul services

Together, these solutions and services directly address terrestrial single-path fragilities, giving customers a practical way to avoid costly downtime, managed via CSL’s connectivity management platforms (CMP) and support services for provisioning, monitoring and ongoing system analytics.

Resilient Business Systems

Why multi-path resilience now?

For major organisations and critical infrastructure, designing and architecting systems that ensure connectivity across all locations is the key. This is important as often licenses require full-service provision which a failure-to-provide can cause penalties.

In these circumstances, some of the issues that can cause problems include single network-paths or individual technology fragility:

  • Fibre cuts, provider issues, maintenance windows, storms, and power failures can take terrestrial links down.
  • Local cellular congestion or unavailability through a lack of coverage.
  • Areas where satellites alone may not meet all needs or constraints.

A layered design is key to reducing correlated failures

Mobility, coverage and resilience extensions:

For service agreements, government licenses, or the provision of public services, often a high proportion of site types, locations, and use cases/device types need to be connected securely and resiliently to ensure holistic service delivery.

This can mean there is a need to integrate satellite systems as a coverage extender for vehicles, fixed sites, or a further resilience/redundancy enabler for key sites as a back up for critical services:

  • For example, logistics, field services, maritime operations, and rural assets routinely operate outside of cellular of fibre coverage maps. In these cases, satellite extends reach and mobility of services.
  • These can often operate independently or as adjuncts to cellular mobility, or fixed line anchors for high-throughput workloads.

CSL helps integrate these layers. Our managed service approach abstracts the complexity of juggling three networks, ensuring customers benefit from path-diversity without operational overhead.

Operational and regulatory pressures:

Delivering public or private services often requires adherence to regulatory requirements or special measures:

  • For example, safety-critical, life-critical, and regulated flows (health, utilities, finance) require continuity of services, high uptimes, auditability, and privacy – end-to-end.
  • Often these services require reporting mechanisms to be adhered to, and proof-of-compliance to be evidenced. Providing compliant connectivity services are therefore an increasingly important part of these mechanisms, as connectivity is fundamental to risk management, service-level attainment, security, privacy and the expected service-continuity.
Resilient Business

The 3-layer network fabric (and what each is best at)

CSL IoT gateways and platform APIs ensure local autonomy matched with centralised control so that critical IoT services continue uninterrupted.

In many key operational areas, this can mean providing 3 layers of resilience:

  • Layer 1Fixed line (fibre/leased lines): highest bandwidth, lowest jitter; ideal for heavy analytics, cloud apps, backups, and stable sites.
    • Potential issues: Physical dependency (excavations and subterranean inspections, floods), long installation timeframes and repair windows can however create delays and issues when implemented alone.
  • Layer 2 – Cellular (4G/5G, private/public): high levels of mobility and handovers, rapid ‘turn-up’ availability, broad reach; essential for fleets, pop-ups, and as an instant failover to fixed broadband services.
    • Potential issues: Variable local performance, congestion in highest use areas, tower/power dependencies, and core network outages can create localised and wider felt issues in some environments and use cases.
  • Layer 3 – Satellite (esp. modern LEO): discrete and independent of terrestrial network grids; providing ultimate path diversity and near global coverage. LEO significantly improves responsiveness while retaining “connect anywhere” approaches.
    • Potential issues: Cost considerations can be mitigated by prioritisation and scheduling for when and under what conditions satellite is utilised.

Note: Our cellular services are supported by CSL CMPs, multi-network IoT SIMs and rSIM. CSL’s rSIM being a patented dual-profile resilient SIM that automatically switches between core-cellular networks to overcome core-roaming network outages.

Security & privacy across heterogeneous networks

Security must be end-to-end, not link-by-link:

A resilient WAN is only useful if on-site network tiers uphold the required QoS parameters and autonomy from each other and external factors.

CSL brings this deep vertical and network expertise to infrastructure and network operations:

  • For example, in healthcare, CSL underpins thousands of telecare and health-critical connections today; in finance & retail, our PCI-compliant solutions keep ATMs, POS, and branches resilient; and in utilities & energy, CSL extends monitoring to remote substations and pipelines.
  • CSL simplifies adoption of resilience and security by delivering pre-engineered (but configurable) service models. Enabling organisations avoid the integration burden while gaining resilience and security that is validated in the most demanding sectors.
On-Site Engineers

KPIs & SLAs that matter:

  • Availability (per site/region/service), mean failover time, and failover loss budget.
  • Latency & jitter for prioritised classes (alarms, control, voice/video).
  • Data integrity (provenance checks, buffer overflows, replay protection).
  • Cost efficiency (per-GB by class; % of traffic deferred to cheap path; compression ratios).
  • Security posture (certificate hygiene, mutual-auth coverage, segmentation effectiveness).

Conclusion

Multi-network and multi-link resilience is often the practical answer to the most-critical real-world connectivity infrastructure needs. Meaning:

  • Layering fixed, cellular, and satellite for the highest resilience
  • Enforcing end-to-end security across heterogeneous protocols
  • Orchestrated software defined mechanisms
  • QoS parameters for autonomy, privacy, and bandwidth efficiency

The result is a living, resilient network fabric that keeps essential telemetry, alerts, and control flowing – no matter which link is up at the moment. That is what layered protection delivers, and why it matters for the most critical operations and site types.

Published on: 15th September, 2025
Sectors: Building & Security, Industrial, Retail & Hospitality, Transport & Logistics, Utilities
Applications: Alarm Systems & Worker Safety, Building Automation/Smart Building, Critical Resilience & Multi-Site Operations, Customer Experience, Energy Efficiency Monitoring, EV Charging & Parking solutions, Onsite Connectivity Access Point, Renewable Energy, Security & Surveillance