Simplifying Connectivity: Why SMEs Choose CSL’s Managed Satellite Solutions Over DIY

At the point of recognising the need for satellite connectivity, many business owners face a choice: 

• DIY: buy the hardware, manage setup, juggle accounts, and troubleshoot problems yourself. 

• CSL’s Managed Satellite Solution: one contract, one SLA, one accountable partner who coordinates design, delivery, security, monitoring, and support. 

At first glance, DIY might look cheaper. In practice, it hides an important “DIY cost” of downtime, complexity, hidden costs, and stress. CSL removes those burdens, giving you a faster, simpler, and more resilient solution. 

• Setup & Installation, Finding a clear sky view, safe roof mount, secure cabling, and weatherproofing is harder than it looks. A small obstruction (a tree branch or chimney) can cause dropouts. In DIY, that’s your responsibility. CSL simplifies this by advising on best-practice deployment and advises on approved hardware options and handles simple activation, so the service works out of the box. 

• Network Integration, DIY gives you a “home internet feed”. CSL integrates satellite with your existing LAN, firewalls, and SD-WAN policies. That means automatic failover when fibre or 4G goes down, while prioritising critical traffic such as payments, video calls, or SCADA data. 

• Security & Compliance, DIY means unencrypted traffic over the public internet. CSL builds in end-to-end encryption, segmentation, and audit-ready policies. Whether PCI (payments), GDPR, or healthcare data, your compliance risk is reduced. 

• Ongoing Support, DIY users rely on ticket queues or chatbots, sometimes waiting days for a fix. CSL provides 24/7 expert support, proactive monitoring, and one accountable partner. If something goes wrong at 2am, we’re on it before you are. 

• Commercial Complexity, DIY often means multiple accounts, multiple invoices, and unpredictable usage charges. CSL provides one bill, predictable pricing, and flexible terms, so budgeting is simple. 

CSL’s managed service is built around outcomes, not just hardware. You get: 

• Fast Deployment: pre-tested equipment and simple activation get you online in days, not weeks. 

• “Day-0” Ready: configurations are prepared before go-live, including security baselines and monitoring hooks. 

• Secure by Design: encryption, segmentation, and integration with your existing security systems. 

• Resilience by Design: CSL delivers resilient connectivity by combining business-grade LEO satellite with cellular or fibre links for seamless failover. That means your business stays online with consistent performance, even during outages or network congestion. 

• Always-On Monitoring: CSL’s NOC watches your service around the clock, including signal quality, weather impact, application KPIs, and owns incidents end-to-end. 

• One Contract, One SLA: no vendor sprawl, no finger-pointing. You have a single partner accountable for uptime, performance, and support. 

• Retail & Hospitality: Keep card payments and guest Wi-Fi running even if fibre goes down. Automatic failover protects revenue and customer experience. 

• Construction & Events: Deploy connectivity at a temporary site in hours, then re-use the kit at the next project, no wasted CAPEX. 

• Healthcare: Secure, compliant links for telemedicine and EHR systems. Low-latency video calls that don’t drop mid-consultation. 

• Utilities & Remote Operations: SCADA telemetry and CCTV remain online with automatic failover, even in harsh conditions. 

• Emergency Response: Portable kits deliver resilient comms when terrestrial networks fail. 

DIY may sometimes appear cheaper upfront, but hidden or unforeseen costs quickly stack up: 

• Staff time wasted on troubleshooting instead of serving customers. 

• Outages = lost revenue, angry customers, or reputational harm. 

• Multiple vendor contracts = admin overhead. 

• Emergency “truck rolls” or equipment re-work. 

• Compliance gaps or data breaches = fines and penalties. 

CSL converts these variable, unpredictable costs into a single, predictable service line. After the first avoided outage or compliance issue, the managed service typically pays for itself. 

With DIY, you carry all the risk. With CSL, you transfer that risk to experts who live and breathe critical connectivity. The outcome is simple: 

• Your internet works when you need it. 

• Your data is secure and compliant. 

• Your bills are predictable. 

• Your staff can focus on customers, not connectivity issues and cables. 

For small and medium businesses, CSL’s managed satellite solutions offer simplicity, resilience, and peace of mind that DIY can’t match. One partner. One SLA. One predictable bill. 
 
Instead of hoping your self-installed dish keeps working, you get a service built for business continuity, backed by experts, the vital support services and managed service performance commitments. 
 
CSL makes satellite simple, so you can focus on growing your business.