Dual-Stream Ltd

In recent years, the retail theft landscape has shifted dramatically. Organized crime groups now approach theft as a coordinated business operation—targeting multiple stores in a single day with high-value product hits. For Dual-Stream, staying ahead of these increasingly sophisticated threats meant rethinking how theft prevention solutions are designed, deployed, and supported. By partnering with CSL, they found the secure, scalable, and retail-ready connectivity needed to deliver powerful results in active store environments—helping retailers reduce shrink by up to 80%.

“Retail theft today isn’t random—it’s systematic,” explains Andy Martin, Business Development Director at Dual-Stream. “The rise of organized crime has changed everything.”

Dual-Stream needed a network solution that wasn’t just secure—it had to be completely isolated from a retailer’s core infrastructure. That way, their theft prevention systems could operate independently, without exposing the broader operation to cybersecurity risk.

Their technology also needed to fit seamlessly into real-world store environments, where fast rollout and minimal disruption are critical. Instead of asking retailers to adapt, the solution had to align with how their teams already work.

To enable secure, flexible deployments, Dual-Stream partnered with CSL to fulfill their IoT connectivity needs. CSL delivered:

• Dedicated, high-security IoT connectivity built for mission-critical environments
• A fully separate network layer to isolate theft prevention systems
• Robust, scalable infrastructure ready for national rollouts
• Deep technical and sector expertise from concept to execution
• Responsive support for both internal and field teams

“What really sets CSL apart is their scalability, reliability, and the strength of the partnership,” says Andy. “They know their products, and they understand our priorities.”

CSL worked directly with Dual-Stream’s IT teams to ensure every installation was fast, reliable, and scalable—even during aggressive, multi-site rollouts.

With CSL’s support, Dual-Stream has delivered consistent, measurable results:

• Up to 80% shrink reduction in stores using their solution
• 100% uptime across all installed sites
• Scalable solutions that work reliably every time
• Improved security through fully isolated networks
• A trusted partner available at every stage of the rollout

“CSL’s technical support has been critical throughout the entire project,” Andy says. “From proof of concept to rollout, having them at our side made a real difference.”

For Dual-Stream, CSL stood out thanks to:

• A proven track record in high-security environments
• In-depth retail sector knowledge and insight
• A collaborative, hands-on approach from start to finish
• Reliable, scalable, secure connectivity
• Fast, knowledgeable, and accessible support

“I would absolutely recommend CSL to my peers,” says Andy. “They’re responsive, they understand your problem, and you get to the right person when it matters most.”

With CSL, Dual-Stream didn’t just roll out a solution—they built a future-proof model for theft prevention, rooted in trust, speed, and resilience.