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DualCom Pro Panel Guides

Panel Connection – RS232

Manufacturer RISCO
Model Agility
Version Agility 2, 3, 4 & 5
Minimum Panel Firmware V2.33
Cable required? RISCO LightSYS & Agility Cable CS.1.202
Panel Profile RISCO-AGILTY-V2/V3/V4 or V5-RS232
Panel Bus Connection RS232
Technical Notes

Pro will require an additional power supply due to no space for hardware and only having a 6V battery backup.

Important note - Serial integration with the RISCO Agility does not provide confirmed
alarms. If confirmed alarms are required please select GENERIC-MCM from the panel list in My Base, purchase a dial capture (MCM) card and use the appropriate RISCO PSTN modem.

Panel Connection Information

Pin SPT Colour
Pin 1 232-T Red
Pin 2 RTN Blue
Pin 3 R-232 Yellow

Panel Programming

  • Enter “Engineer Mode” by entering “Engineer Code”
  • [Scroll to (1) System] and press [#]
  • [Scroll ↓ to (2) Controls] and press [#]
  • [Scroll ↓↓ to (3) Communication] and press [#]
  • [Scroll ↓↓ to ARC ENABLE] and set to [N] and press [#]
  • [Screen shows (3) Communication] and press [#]
  • [Scroll ↓ to Config SW Enable] and set to [Y] and press [#]
  • [Screen shows (3) Communication] and press [#]
  • [Scroll ↓↓ to [FM ENABLE] and set to [N] and press [#]
  • Press [*] 2 twice. You are now in the Main Menu
  • [Scroll ↓↓↓ to (4) Communications] and press [#]
  • [Scroll ↓ to (3) Config. SW] and press [#]
  • Screen shows (1) Security and press [#]
  • [Scroll ↓ to (2) Remote ID] and press [#]
  • Modify value to [0000] and press [#]
  • Screen shows (2) Remote ID] press [*] press ↓
  • [Screen shows (2) Call Back] Press [#] and set Call Back En to [N] and press [#]
  • Press [*]
  • [Scroll ↓ (3) IP Gateway] press [#] into (1) IP Address] remove any IP Config
  • [Scroll ↓ (2) IP Port] press [#] Modify value to [00000] and press [#]
  • *** If you have a GSM module, remove setting from this menu ***
  • Press [*] 3 times
  • Screen shows (4) Communication
  • Exit “Engineer Mode” [0] and press [#] this saves the data


  • NOTE: RISCO Agility has two communication menus, please check you are in the correct
    communication menu during panel programming
  • NOTE: Panel integration only supports non-zone type alarms such as BV (Burglary Verified) on the following – DualCom Pro V2.25 & up and DualCom Pro 2 all FW versions