30 July 2014


CSL DualCom would like to say a big thank you to all of our customers who voted for DualCom DigiAir® at the PSI Premier Awards. 

CSL DualCom would like to say a big thank you to all of our customers who voted for DualCom DigiAir® at the PSI Premier Awards. The award is made all the more special as the PSI Awards are the only industry awards voted for by Installers. At DualCom our primary aim is to consistently deliver high quality, cost-effective products and services for our customers. Winning the Communication Product category for the last four years in a row is a good indicator that we are continuing to achieve this with the support of our Installers.

DigiAir® has been embraced by installers and the industry since its launch because it doesn’t interfere with the formula that has been so successful for the standard digi and is familiar, quick and easy to install. Instead of a telephone line it simply utilises all mobile networks via a radio path eliminating all call costs and phone charges. Using patented technology, DigiAir® sends a signal from the protected premises to the Alarm Receiving Centre (ARC) via a DualCom WorldSIM®. This multi-network SIM card can utilise any mobile phone network, offering the best guarantee of radio coverage anywhere in the UK. This offers maximum, reliable performance from its radio path.

DigiAir® has also gained independent certification to the prestigious EN50136 standards along with the best-selling DualCom GradeShift® range. The testing was expertly handled by Intertek, a leading global quality and safety solutions provider with over 130 years of product testing and assessment experience. The presentation of the certificate took place at the IFSEC 2014 London ExCel debut on the British Security Industry Association (BSIA) stand. James Kelly, Chief Executive of the BSIA presented CSL DualCom’s Group Managing Director Simon Banks with the certificate.

Like all CSL DualCom products, DualCom DigiAir® is supported by the Gemini Managed Network, the platform that powers DualCom signalling. Gemini is responsible for the integrity of hundreds of thousands of connections throughout Europe. Gemini contacts the DualCom regularly and reports on its exact status, adding additional levels of protection to your alarm system. DigiAir® also offers compatibility with Gemini Insight – a clever web portal that provides installers with visibility on the performance of their signalling estate. This assists them in identifying issues in the earliest possible instance, before they become a problem for a customer.

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