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With copper cable theft hitting the headlines, what back-up process do you have in place for vulnerable residents if your phone lines were affected?

With copper cable theft hitting the headlines, what back-up process do you have in place for vulnerable residents if your phone lines were affected?

DualCom SafeLink® from CSL DualCom Health ensures the delivery of emergency, fire and care scheme alarms when the telephone line fails. The increasing value of scrap metal means copper telephone lines are more susceptible to cable theft than ever before. Cables are forcibly removed and the damage to the remaining infrastructure is often substantial. Repair timescales can run into days and during this period many hundreds and sometimes thousands of telephone users are left without telephone services.

When emergencies occur in Social Housing a single telephone line is all that stands between summoning help and being ignored.  In care properties up to 40 elderly and/or vulnerable people rely upon the continuous operation of a single telephone line and there is no alternative when this line fails.

DualCom SafeLink® is the only solution that can quickly detect a telephone line fault and inform the monitoring centre. It provides a completely wireless alarm signalling path for any subsequent emergencies that may arise in the property.

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