Senior Network Engineer

The Role & The Person:

The role holder is involved in the design of networks, systems architecture as well as the development and integration of overall solutions, support of IT network infrastructure, Consultancy, network security to both internal and external customers. Activities will include ‘in depth’ analysis, design (both for high and lower level solutions), Provide complex technical support, resolving escalated technical support issues including proposals to ensure systems availability to the customer. The role includes problem diagnosis and resolution out of hours. 24/7 second line support on IP core network.
The role may also include project lead or team leader roles and could involve managing smaller teams of professional people.

Duties & Responsibilities:

This role will encompass a range of responsibilities including but not limited to:
• To lead evaluation, test & installation of the IP network system/application/software and hardware provided by suppliers with controls and standards i.e. Firewalls/Data Security, Network software and hardware
• To lead test & installation of network software maintenance and updates provided by suppliers
• Investigating technical incidents and providing remedies where necessary, taking proactive ownership of technical supplier equipment/service problems.
• Co-ordinating 3rd party suppliers in the resolution of more complex M2M issues including Mobile Operators, hardware manufacturers, platform providers etc.
• Design/build of secure customer router configurations, utilising internal platforms to provision, test and activate.
• Creation and maintenance of technical documentation (manuals, product specifications, requirements definitions, guides, plans etc) where required.
• Maintain detailed knowledge of infrastructure/applications, processes, technologies.
• To be experienced and fully competent in own areas and to share this expertise with others, providing guidance and support
• Provide out of hours support for escalated issues as part of an on-call rota

Authority / Decision Making:

• Full responsibility for the recovery of major incidents following system failure.
• Completes own role independently or with minimal supervision/guidance.
• Supplier selection, where applicable.
• Assignment of resource where delegated.
• Identification, ownership and management of risk
• Local team responsibilities as delegated by manager

Key Skills & Qualifications Required:

• Typically computing/engineering/science degree.
• The typical role holder may have obtained some appropriate recognised industrial accreditation at typically specialist level from specific vendors. Cisco CCNP, Checkpoint CCSE
• Minimum 4-5 years experience in the relevant technical skill area, with appropriate formal training.
• Experienced and fully competent in own area and can share own expertise and provide guidance and support to others.
• May have developed specialist knowledge in one area but able to apply knowledge/skills to a range of standard and non-standard activities.
• Awareness of internal/ external business issues and best practice in own discipline that is then applied to the role.
• Has developed specialist ‘in depth’ knowledge in more than one area.
• Completes own role independently and with minimal supervision.
• Can identify key issues and patterns from partial/conflicting data, able to take a broad perspective with problems and spot new, less obvious solutions.
• Able to manage own time to meet agreed targets, and to develop plans for specific work activities in own area over the short-term.
• Is able to promote team work, and to coach and guide others.

CSL operates as an equal opportunities employer and we welcome all applications regardless of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity