What is the difference between managed and unmanaged?
Yes, we can make this change upon request. Please send the request to iotsupport@csl-group.com.
The DrayTek Vigor 2763 series VDSL and Ethernet VPN routers are ideal for Wired only use cases. Featuring powerful Firewall and Content Filtering, configurable Quality of Service and an array of VPN capabilities, with the performance to make full use of xDSL/FTTP Fibre Broadband.
For a hassle-free experience, choose CSL Managed. We configure, manage, and monitor your Private DSL and router. Alternatively, if you prefer more control, opt for the Public DSL offering. This unmanaged option requires you to handle configuration and management yourself.
Yes, we can make this change upon request. Please send the request to iotsupport@csl-group.com.
Managed
For security purposes, we do not allow access to the router settings. We are more than happy to assist with making any changes to your CSL Router Pro. Please contact our Technical Support team on +44 1895 474 444 or iotsupport@csl-group.com for assistance.
Unmanaged
As this version is configured by the customer, as settings and configurations can be updated. Please be aware any changes can impact the performance of the router.
Managed offering only.
The Cisco AnyConnect VPN app is required for direct remote connections to any device connected to the router.
CSL can supply a secure Cisco AnyConnect VPN connection tailored specifically for each purchased router. Details for how to download the Cisco AnyConnect VPN app and the login details are included in the instructions provided with the router.
Important Note: The VPN is not necessary if using a third-party P2P service for remote connection to your device.
Managed
Ensure the Cisco AnyConnect VPN app is running and connected. Enter the router WAN IP address into a browser (or your relevant software) with the port number you would like to connect to.
Important Note: For the remote connection to work, your VPN must be running and connected. The device connected to the CSL Router must be set the to static LAN IP address included in the instructions that came with the router.
Unmanaged
The unmanaged offering uses Public a broadband connection, so a VPN is advisable for any remote access. CSL router Pro is configurable with several VPNs that can allow for remote access.
Managed
For security purposes, we do not allow access to the router settings. We are more than happy to assist with making any changes to your CSL Router.
Please contact our Technical Support team on +44 1895 474 444 or iotsupport@csl-group.com for assistance.
Unmanaged
Yes, port forwarding is configurable.
Managed Only
Yes. Please send an email to iotsupport@csl-group.com requesting this change and include the router serial number and WAN IP address. We will also need an email from the ARC confirming for us that they are wiling to take on the monitoring for your CSL Router.