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DualCom Pro Panel Guides

Panel Connection – TTL

Manufacturer Texecom
Model Premier Elite
Version 12, 24, 48, 88, 168, 640
Minimum Panel Firmware V1.x V2.x, V3.x V4.x V5.x
Cable required? Provided with DualCom Pro
Panel Profile Texecom Premier TTL
Panel Bus Connection TTL
Technical Notes
  • Premier range phased out
  • If using the Texecom SmartCom, please install the Pro on COM port 3 and the SmartCom on COM 1 and 2

Panel Connection Information

Manufacturer Panel Connection Cable/Plug On Supplied Cables
Texecom Premier/Elite TTL 5 Pin (cable removed) Green - RTN
Blue - TTL-R
Red - TTL-T

serial cable

Panel Programming

  • Select UDL/Digi Options
  • Select Digi Options
  • Ensure the first and last option are set to E****A
  • Select UDL Options
  • Select UDL password (Enter required password) 1234 as default
  • Select Area Accounts A,B,C,D Should be Blank
  • Press Menu to go back to UDL/Digi Options
  • Select Program Digi
  • Set Arc 1 Protocol to Texecom Connect
  • Set Arc 2 Protocol to SIA level II
  • Enter ARC 2
  • Primary and Secondary Number should be blank
  • Set ‘Account Number' as the Chip number (provided by the ARC)
  • Dialling Attempts set to 2
  • Reporting Areas set as required
  • Reports as required (Final option should be set to ‘R' to enable restores. If set to * you will see no restores)
  • Set Config or Config 1 as ******IT (I=Connect via IP and T=Send SIA Text)
  • Set Config 2 (if available) to **3 to use com port 3
  • Press Menu to go back to UDL/Digi Options
  • Select Com Port Setup
  • Select Com Port 1: Smart Com
  • Com Port 2: IP Module
  • Com port 3: Emizon/webwayone
  • Press Menu to go back to UDL/Digi Options
  • Select Setup Modules Menu
  • Select Setup IP Data
  • Yes to select:- Com port 3
  • Set ComIP Address: 127.0.0.1
  • Set ComIP Port: 50561
  • Set ComIP Gateway: 127.0.0.1
  • Set ComIP Subnet Mask: 255.255.255.000
  • Polling / SMG leave blank
  • Set Name/SMG Port 50561
  • Log Out of Engineer Mode
  • Restart Panel and DigiAir/DualCom Pro to establish the electrical connection

Troubleshooting

  • Final Restart of Panel and Pro is essential.
  • “ATS path fail com 1” refers to a communication path issue. This can be disabled via Global Options > Hardware > Turn off ‘ATS Path faults', also select Areas > Options > ATS Path Faults - deselect all areas and finally under Com Port Set up > On board digi needs to be set to ‘nothing fitted'.
  • Panel Vr 2.09 has Com Port Issues This will not integrate this is fixed in Firmware Vr 2.09.01 
  • Do not use any special characters within Area or Zone descriptions, this causes SIA alarm events to corrupt.
  • Select Com Port 3, set this to Emizon/WebWayOne
  • Panel Vr 2.09 has Com Port Issues This will not integrate this is fixed in Firmware Vr 2.09.01
  • Panel version V3.0x requires Com Port 1 enabled in Protocol Options. Under ‘Program Digi' Menu > Config 2 > Set to use comm port 1. If only Com port 2 or 3 is available: Make sure the baud rate (modem speed) is set to 19200.
  • Do not use any special characters within Area or Zone descriptions, this causes SIA alarm events to corrupt.
  • Lost/Recovery Issue - Go to Program Digi > Config 1 and make sure A is not set i.e. A*****IT. It should be just ******IT.
  • If No Alarms are seen - Go to the UDL/Digi Options > Setup Modules menu > Modem speed and make sure it is set to 19200.
  • Only the alarm format SIA is supported.

Technical Notes

Line fault is through the serial interface, no extra settings are required in either the panel or the DigiAir/DualCom Pro.

If certain PA restores are not coming through, please ensure that within Area Programming, option 21 (Unarmed Tamper/ Fault Comms) is turned ON.