Action 24

THE PRODUCT

Following a review of their signalling base Action24 selected the DualCom GradeShift range and CSL Connected as the upgrades for their existing estate. The DualCom GradeShift range offers Installers a reliable product that is easy to install on a single hardware platform for any grade of risk. It provides multiple signalling paths that embrace all available technologies. The range includes G2r, G3 International and G4 IP; with the latter two having the added option of upgrading to include UDL. UDL enables Remote Servicing & Diagnostics (RSD) on an installed alarm control panel reducing the need for engineer visits. CSL Connected combines the features of our award winning DigiAir with those of the chosen alarm panel and the added option of an end-user App. Until now Apps have only been available with selfmonitored systems but more end-users are demanding Smartphone Apps plus reliable ARC connectivity.


THE ROLLOUT

To support Action24 in their rollout, CSL provided training from CSL Field Engineers, access to CSL’s Technical Support out of hour’s number for responsive customer service and access CSL's portal and App Gemini Insight. CSL’s Regional Sales Representative was also on hand to provide continuous support throughout.


THE LONG TERM BENEFITS

By choosing CSL, Action24 are helping Installers future proof their signalling estates. 

"We have used the CSL range for a number of years now. The products have been a great addition to our monitoring offering for both our commercial and domestic customers."

Aaron Mooney, Commercial Director, Action 24

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