{"id":1912,"date":"2025-02-11T12:40:54","date_gmt":"2025-02-11T12:40:54","guid":{"rendered":"https:\/\/www.csl-group.com\/de\/?page_id=1912"},"modified":"2025-03-11T12:49:26","modified_gmt":"2025-03-11T12:49:26","slug":"sim-risco","status":"publish","type":"page","link":"https:\/\/www.csl-group.com\/de\/sim-guides\/sim-risco\/","title":{"rendered":"CSL SIMs with RISCO"},"content":{"rendered":"\r\n<section class=\"page-title\">\r\n    <div class=\"page-title__inner\">\r\n        <div class=\"container\">\r\n            <nav class=\"breadcrumbs\" aria-label=\"Breadcrumb\" data-aos=\"fade-up\">\r\n                <ul class=\"breadcrumbs__wrapper\" itemscope itemtype=\"https:\/\/schema.org\/BreadcrumbList\">\r\n                    <!-- Home Breadcrumb -->\n                    <li class=\"home\" itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\">\n                        <a href=\"https:\/\/www.csl-group.com\/de\" aria-label=\"Home\" itemprop=\"item\">\n      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       <div class=\"page-title__left\">\n                                                                <h1 class=\"page-title__title\" id=\"page-title\">CSL SIMs with RISCO<\/h1>\n                                    <\/div>\n                                    <div class=\"page-title__langs\">\n                                                                                <a href=\"https:\/\/www.csl-group.com\/de\/sim-guides\/sim-risco\/\" class=\"page-title__lang\">\n                                <span class=\"lang-icon en\">\n                                    <img decoding=\"async\" src=\"https:\/\/www.csl-group.com\/de\/wp-content\/themes\/csl\/dist\/assets\/images\/icons\/en.jpg\" alt=\"Language Select - EN\" \/>\n                                <\/span>\n                            <\/a>\n                                                                                <a href=\"https:\/\/www.csl-group.com\/de\/nl\/sim-guides\/sim-risco-fr\/\" class=\"page-title__lang\">\n                                <span class=\"lang-icon fr\">\n                                    <img decoding=\"async\" src=\"https:\/\/www.csl-group.com\/de\/wp-content\/themes\/csl\/dist\/assets\/images\/icons\/fr.jpg\" alt=\"Language Select - FR\" \/>\n                                <\/span>\n                            <\/a>\n                                            <\/div>\n                            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\r\n\n\n\r\n<section class=\"simple-text\" data-aos=\"fade-up\">\r\n    <div class=\"simple-text__inner pt-0\">\r\n        <div class=\"container\">\r\n            <div class=\"simple-text__wrapper\">\r\n                <div class=\"simple-text__content text-left\">\r\n                                                                        <h2 class=\"h2\">Introduction<\/h2>\r\n                                                                                        <div class=\"simple-text__content-text\">\r\n                            <p>This SIM card is active and will allow you to connect the panel to the RISCO Cloud, however for continued use you will need to register the SIM.<\/p>\n<p>Please visit the <a href=\"https:\/\/m2mconnect.csldual.com\/risco\" target=\"_blank\" rel=\"noopener\">RISCO section of the M2M Connect<\/a> portal to register your SIM card using the ICCID and select the appropriate RISCO SIM from the available options.<\/p>\n<p>TIP: INSTEAD OF TYPING THE 20 DIGIT ICCID IN TO THE M2M PORTAL, WHY NOT TRY USING A BARCODE SCANNER APP<\/p>\n<p>Please note, new companies need to contact CSL to create an account.<\/p>\n                        <\/div>\r\n                                                                <div class=\"simple-text__cta\">\r\n                            <a href=\"https:\/\/www.csl-group.com\/de\/contact-us\/\" class=\"button \"  role=\"button\" aria-label=\"Contact us\">Contact us<\/a>                        <\/div>\r\n                                    <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\n\n\r\n<section class=\"simple-text\" data-aos=\"fade-up\">\r\n    <div class=\"simple-text__inner pt-0\">\r\n        <div class=\"container\">\r\n            <div class=\"simple-text__wrapper\">\r\n                <div class=\"simple-text__content text-left\">\r\n                                                                        <h2 class=\"h2\">Getting Started<\/h2>\r\n                                                                                        <div class=\"simple-text__content-text\">\r\n                            <ol>\n<li>Ensure that your device is powered down, insert the SIM into the SIM slot and connect power<\/li>\n<li>Using the SIM details on the SIM, follow the RISCO instructions and enter the APN details<\/li>\n<li>The SIM will search for a suitable signal and then register on the network. Once registered your device is ready to test as per the RISCO instructions<\/li>\n<\/ol>\n                        <\/div>\r\n                                                        <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\n\n\r\n<section class=\"simple-text\" data-aos=\"fade-up\">\r\n    <div class=\"simple-text__inner pt-0\">\r\n        <div class=\"container\">\r\n            <div class=\"simple-text__wrapper\">\r\n                <div class=\"simple-text__content text-left\">\r\n                                                                        <h2 class=\"h2\">Troubleshooting<\/h2>\r\n                                                                                        <div class=\"simple-text__content-text\">\r\n                            <p><strong>Device<\/strong> &#8211; Make sure that you have followed the installation instructions correctly.<\/p>\n<p><strong>SIM<\/strong> &#8211; Check that the SIM is correctly seated in the device.<\/p>\n<p><strong>Aerial<\/strong> &#8211; Check the SIM in an alternative mobile device in the same location by removing the SIM card and placing into a mobile phone to see if you can successfully send a text message or access the internet (you will need to change the APN settings to do this).<\/p>\n<p><strong>Network<\/strong> &#8211; Use a CSL Signal Analyser to determine if there is a suitable mobile signal in the area. If the device still fails to register on a network, please contact technical support as per below.<\/p>\n<p>For further assistance on:<\/p>\n<ul>\n<li>Panel set up and Cloud connections &#8211; please call RISCO on +44 (0) 161 655 5600<\/li>\n<li>SIM cards &#8211; please call CSL on +44 (0)1895 474 444 and have the SIM details readily available<\/li>\n<\/ul>\n                        <\/div>\r\n                                                        <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":1785,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1912","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>CSL SIMs with RISCO | IoT Connectivity Setup Guide<\/title>\n<meta name=\"description\" content=\"Activate and register your CSL SIMs with RISCO Cloud. 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